JAM 2007 Registration FAQs

Q. What is an Access Code?
A. After you have successfully completed registration, you will receive a confirmation e-mail that
     includes your Access Code. This code allows you to return online and edit your conference data,
     add guests, make payments, etc.

Q. If I forget or lose my Access Code, how do I get it back?
A. Return to the JAM website and select Modify Existing Registration and Invoice from under the
    Registration section. Then enter the e-mail address you used to register for JAM and the access
    code will be e-mailed to you.

Q. What do I need to do if I am replacing someone who has already registered
    for the conference?
A. Please send an e-mail to JAM2007@jenzabar.net with the name of the person you are replacing.
    We will make the necessary changes and provide you with instructions on how to complete the
    substitution.

Q. How do I know if I’ve completed my registration?
A. After you have completed a successful JAM registration, you will receive an e-mail confirmation
    including your access code and invoice. If you do not receive a confirmation email, please email
    an inquiry to JAM2007@jenzabar.net.

Q. Where do I mail my conference registration payment?
A. Checks should be made payable to Jenzabar and submitted to:

      Jenzabar, Inc.
      PO Box 845939
      Boston, MA 02284-5939

Q. May I bring a guest?
A. Guests are welcome to attend the JAM Special Event on Friday, June 1, 2007. Guest passes are
     available for purchase at $70.00 each. Registration is required and payment for guest passes
     must be received by May 20, 2007. Guest registration is available via the online JAM registration
     process. Select the Add a Guest option in the registration area. No on-site guest registration will
     be available. If you have already registered for JAM, you may modify your registration by using
     your access code to retrieve your registration, add a guest and submit payment. Attendance to
     all other conference programs is limited to Jenzabar clients, employees and invited partners.

Q. What is the fee for my guest to attend the JAM Special Event on Friday, June 1?
A. This fee will be announced at a later date.

Q. How do I pay for my guest(s) registration fee(s) separately from my JAM
    registration fee?
A. All guest registration fees must be paid prior to attending JAM. There are three ways an attendee
    can pay guest registration fees:
    * If the attendee is paying a guest registration fee with a check,
       please make it payable to Jenzabar and mail to:
    
       Jenzabar, Inc.
       PO Box 845939
       Boston, MA 02284-5939

    * If the attendee is paying with the same credit card for the attendee JAM registration and guest
       registration fees please select the appropriate credit card and follow online directions to
       complete payment.

    * If the attendee registration and guest registration fees need to be paid using different credit
       cards, the attendee’s registration fee must first be paid. Once the attendee registration fee is
       paid, the attendee can return online to their existing registration and add the guest registrations
       and events. Guest registration fees can then be paid with a separate credit card.

The secure website accepts American Express, Discover, MasterCard and Visa credit cards.

Q. What is the cancellation policy?
A. Refunds will not be offered after May 15, 2007; however, you may send a substitute attendee.
    Please contact a Jenzabar Conference Coordinator at JAM2007@jenzabar.net to notify us about
    the substitution.

JAM 2007 Online Registration is now closed.

For questions or to modify existing registrations, please contact JAM2007@jenzabar.net.