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JAM 2007 General FAQs
Q. What is JAM?
A. JAM is Jenzabar’s Annual Meeting for clients of Jenzabar CX, EX, PX, QX, TE and
JICS. During
the four days of the conference, over a thousand attendees will participate in hundreds of
sessions and valuable networking opportunities to share best practices, learn more about
Jenzabar products, and discover complementary products and services from our corporate
partners.
Q. Who should attend the conference?
A. JAM is a client-focused event. We strongly encourage all users from institutions to attend. JAM
offers a wide range of program offerings that ensure learning for all levels of participants.
Q. When does the conference begin?
A. The conference opens on Wednesday, May 30. To view the conference schedule, take a look
at the Schedule at a Glance page.
Q. When can I register?
A. You can register and make your hotel arrangements via the JAM Web site beginning on
Wednesday, January 3, 2007. Hotel reservations must be made by April 25, 2007.
Conference registration must be completed by May 20, 2007.
Q. What does it cost to attend?
A. JAM registration fees are is based on when payment is received. Deadlines are by
dates as follows:
Q. What does my Conference Registration fee include?
A. Each JAM registration includes:
- Access to all JAM sessions and keynotes
- Conference meals (three continental breakfasts, two lunches and four refreshment breaks),
- An official JAM conference program binder
- JAM Special Event (Friday evening)
Note: There are additional fees to attend Pre-Conference Seminars and the Executive
Program. Registration Fees do not include hotel accommodations.
Q. May I bring a guest?
A. Guests are welcome to attend the JAM Special Event on Friday, June 1, 2007. Guest passes are
available for purchase at $70.00 each. Registration is required and payment for guest passes
must be received by May 20, 2007. Guest registration is available via the online JAM registration
process. Select the Add a Guest option in the registration area. No on-site guest registration will
be available. If you have already registered for JAM, you may modify your registration by using
your access code to retrieve your registration, add a guest and submit payment. Attendance to
all other conference programs is limited to Jenzabar clients, employees and invited partners.
Q. Is there a special room rate available at the Gaylord Palms Resort &
Convention Center?
A. Jenzabar has guaranteed room rates at the Gaylord Palms for $149 per night (inclusive of resort
fee) plus tax for a traditional room with either single or double occupancy. This rate is in effect
May 22 – June 5, 2007. You must make your hotel reservations by April 25, 2007, to qualify for
the special JAM conference rate. After this date, room rates will be confirmed on a space-available
basis at the prevailing rate. Reservations may be made online or by contacting the Gaylord
reservation desk at 407-586-2000. When making your reservations by phone, please let the
Gaylord know you are with the Jenzabar JAM Conference. All individual reservations must be
accompanied by one night's deposit plus tax or guaranteed by a major credit card (and Hotel will
charge an attendee's credit card for one night's stay prior to arrival). Deposits are only refundable
for cancellations occurring at least three days prior to arrival. The Gaylord Palms’ in-room
amenities include complimentary local and 1-800 telephone calls (first 20 minutes), high-speed
Internet access, daily newspaper, designated complimentary in-room beverages, as well as local
shuttle service and Fitness Center access.
Q. What is the dress code for the conference?
A. The JAM dress code is business casual. With over 25 concurrent session rooms in operation, you
may want to wear comfortable shoes. The session rooms vary in size and temperature so if you
are sensitive to temperature fluctuation you may also want to pack a sweater or jacket. Casual
attire is appropriate for after-session hours and the JAM Special Event.
Q. How can I check my e-mail at the conference?
A. A cyber café is located in the Universe Room for JAM attendees to access the Internet. In
addition, the Gaylord Palms Hotel has an i-Connect PC located in each sleeping room.
Check out Gaylord's iConnect In-Room Interactive System!
 JAM 2007 Online Registration is now closed.
For questions or to modify existing registrations, please contact JAM2007@jenzabar.net.
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